Usage?
It is recommended that we wash our face twice daily – morning and before going to bed. We recommend to use it twice a day. But if need be, the product is mild enough to be used even three times a day.

Suitable for?
All Skin types (dry, normal, oily, combination, sensitive) Anyone above age of 5 years can use this product.

Is the product sulphate, parabens free?
Yes, it is 100% sulphate & paraben free.

How can soap be made without sulphates?
This is a special Japanese formulation made with Coconut & other plant oil derived mild cleansers. Guaranteed 100% sulphate free.

Is it suitable for all skin types?
Yes, the product has gone through a series of human tests with patrons having oily, normal, dry and sensitive skin. The mild cleansers get rid of all oil, dirt, and pollutants from the skin, and the rich Vitamin blend (Vitamin C, Vitamin E, Vitamin B3) and Hyaluronic Acid help in deep moisturizing action.

Most facewash has a colour of ingredients, while this has no colour, Why?
Most natural ingredients like extracts and essential oils have no colour (as they are purified and mostly steam distilled). Many brands add artificial colour to enhance look, for example – a kiwi face is generally green, and a papaya face wash is yellow!!

We don’t use any artificial colours or dyes, not even food grade.

Will it irritate the eyes?
The product was tested on over 350 patrons from different parts of India (all climates, most skin types), and no eye irritation feedback was noted. As we have used very mild and 100% sulphate free ingredients, it will not give you any eye issues, unless you have some eye sensitivity. If sensitivity persists please stop using the product.

I have oily skin, can I use moisturizing face wash?
It’s a myth that people with oily skin cannot use moisturizers. The important point is that such skin types need a regular cleansing followed by a regimen of moisturizing. A few weeks of such practice gets rid of extra oiliness from the skin.

How do Vitamins added to the face wash help skin?
Vitamin C prevents damage from UV light and also reduces melanin production in the skin cells. Vitamin C also prevents damage from UV light and reduces various skin surface disorders. Vitamin B3 helps in ceramide production enhancement in the skin making it stronger and healthier, better hydrated, and less sensitive.

What is the benefit of Aloe Vera?
The aloe vera extract contains vitamins, anti-oxidants, minerals, and amino acids – beneficial to human skin.

What is the function of Sodium Hyaluronate?
Sodium hyaluronate is the sodium salt of Hyaluronic Acid. Hyaluronic acid is known for its moisturizing abilities at deeper skin levels and keeping skin moisturized.

How many times a day can this product be used for oily skin?
Two times for people with slight oily skin, and three times for people with a more oily skin.

Is the product packaging recyclable?
All our products are made with great determination to protect Mother Earth, and not cause any more harm to nature. For many years now, we only use recycled paper in all our packaging. We also use recycled plastic and all the plastic we use can be further recycled. We don’t use any varnish and avoid using unnecessary plastic in packaging. Our outer shipping packaging is also made from recycled paper.

Has this product been tested on animals?
We have never tested any of our products on animals, and will never do.

Your products don’t claim to be ‘100% natural’ or ‘100% organic’. Why?
We don’t make such claims, as our focus is ‘truly performing skincare’, and that’s exactly what matters to our patrons. We use organic farmed natural ingredients when their percentage in a product exceeds 5%.

We believe (and know) that there isn’t anything like 100% natural in skincare, except ‘DIY @ home’.

But, many times our skin troubles start with DIY or using so-called ‘organic’ products.

At Hada Secrets Japan, we use the best natural ingredients and blend them with the best actives. Our ‘ingredients quality + our formulations’ make all the good difference to your skin.

Wet your face with water and use adequate amount of face wash to apply to your face & neck. You can lather a bit in the palms or use your fingertips to apply to your face & neck. Massage to lather gently in circular motions. Rinse off and pat dry with a towel.

Pro-Tips

Avoid very hot water to cleanse your face, as it will deplete the face & neck skin of natural oils, and make it excessively dry. Use lukewarm water instead.

Don’t lather excessively, else it will dry your skin.

Avoid harsh scrubbing, as that is the first step towards acne break-out. Using facewashes with beads and powders should be always avoided.

Don’t rub your towel to dry the face, instead always pat dry. This keeps the moisture in the skin.